|Deposit||Funds shown in MyConstant account after deposit is received*||Fee|
|Fiats||A business day||Free|
* NOTE: the daily ACH deposit limit is $50,000.
* For non-diamond members, you will only be able to have one pending transaction at a time. Once your funds have settled from your previous ACH transfer, you may make another.
|Deposit||Funds shown in MyConstant account after deposit is received||Fee|
|Any amount||A few minutes||Free|
|Deposit||Funds shown in MyConstant account after deposit is received|
|Collateral||Business hours (9am-6pm GMT +7, Mon-Fri)||Outside business hours||Fee|
|BTC, ETH, VET, TOMO, FTM, FIRO, ADA, DOGE, SOL, MATIC, TRX, ERC20, BEP2||A few minutes||A few minutes||Free|
|Others||6 hours||Next business day||Free|
* About collateral issue, please reach out to Andy via Live chat to get direct support.
- Missing relevant information to match with your deposit order: Name, User ID, Reference...
- Varying level of processing time by the bank.
- Transfering from an account with the account holder's name different than your registered name on MyConstant platform.
- Lack of or incorrect deposit order created prior to depositing.
|Fiat withdrawal||Funds received in your bank account||Fee|
|Bank Transfer ACH (No limits, any amount)||3 - 5 business days||Free|
|Stablecoin withdrawal||Funds received in your wallet*||Fee|
|<$2,000||A few minutes||Flat fee per token|
|>$2,000||Next business days||Flat fee per token|
* If you don’t have any outstanding borrow orders, you can withdraw up to $2,000 worth of stablecoin.
* If you do have borrow orders, then you can withdraw the total amount per volume.
* Please note, if all the withdrawals exceed the daily platform limit ($60,000), you’ll have to wait for approval.
There are occasions where we have to source extra liquidity but try to process your order as soon as possible (please refer to our service times). If your withdraw takes longer than our stated service times to reach your account, we’ll pay you 12% APY for every second it’s late.
|Collateral withdrawal||Funds received in your wallet||Fee|
|1 hour||Flat fee per token|
|1-2 business days||Flat fee per token|
|Repay with collateral fee||2%|
|24-72 hours late||10% of the total interest due|
* Our service time may also be affected by public and banking holidays in the US and your local country.