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FAQ

Here you'll find answers to the most common questions our customers ask. If you can't find your answer here, please email us at hello@myconstant.com and we'll be happy to help you.

How did you hear about MyConstant?
What is your favorite investing strategy?
What do you love most about us?
What features you think deserve more attention?
What could we do better?
How has your impression about us changed since you first joined?
How have we helped you in your investment journey?
Any tips for newcomers? (it can be about anything from KYC to secondary market orders)

General

MU
myconstant user2022-08-11 00:32
It is only used by us, and yes, only accessible via MyConstant.
MU
myconstant user2022-08-11 00:32
Any connection to EOS?
MU
myconstant user2022-08-11 00:32
Is that EOSPark? At the moment, we don’t support that token/chain. Might be in the near future.
MU
myconstant user2022-08-11 00:32
Would Constant admin ever personally message me?
MU
myconstant user2022-08-11 00:32
Yes, it’s me. Can you please check my message?
MU
myconstant user2022-08-11 00:32
Good point, would be good to have a non-dm policy to prevent scammers.
MU
myconstant user2022-08-11 00:32
Most channels operate that way for security.
MU
myconstant user2022-08-11 00:32
Was a bit surprised and kind of taken back.
MU
myconstant user2022-08-11 00:32
Always check their ID for safety before you reply,you can find IDs of support team members in DUY's forwarded message
MU
myconstant user2022-08-11 00:32
Of course.
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